3 SIMPLE STEPS TO MINIMIZE THE CHANCE OF REFUSAL

Why Won't They Listen to Me?!

Whoa! Are we talking about teenagers here or an aging parent who is having some difficulties and clearly needs some supports in place? Unfortunately for the well-meaning daughter or son, their advice, demands, or pre- determined arrangements can be met with criticism, anxiety and down-right stubborn refusal! That doesn’t benefit anyone and it can hurt your relationship.

Take inventory of the situation. You learned from a previous article to document all incidences and struggles your loved one is dealing with. You may have arranged to speak with her doctor and/or Home Care to learn more about what she is dealing with and the range of supports available. You may have talked with other family Caregivers as well. You have educated yourself about the options and the question remains: Will mom be on board?

Turn the tables. Consider if you were struggling with something, would you be receptive to a family member coming in and saying “Hey! You need help and so I have this help set up for you! Oh, and it starts tomorrow!” There is a good chance you might be put off –not knowing the details and the impact on your privacy, on your life. You might be in denial that there is even a problem at all! You may think any “help” would be intrusive and make you look/feel incapable. That doesn’t feel good. No thanks!

A simple 3 step approach is better and it starts with initiating a relaxed conversation.

1. Choose a time that is good for both of you. Where she is well rested and neither of you are preoccupied with anything else.
 
2. Be curious and uncover what is real for her. Talk about different areas in her life and ask how they are working for her. What is not working/challenging for her? What stresses her out? Is she fearful of anything? Witness her and acknowledge her answers. Let her know you understand what she is saying and how she feels. This is not the time to “fix” but to listen and gather information from her perspective. This is a huge gift. [if you are unsure about that, turn the tables to see how you would feel to be heard this way] You may find this is also the opportunity to ask her questions about her experiences about when she supported her own parents.
 
3. Come prepared with the information you have gathered about one or two specific supports needed. (You can include options but for now, limit the concerns to one or two) Have your thoughts in order before speaking. Watch your non-verbal gestures and ensure they are in line with the goal of the conversation which is ultimately about her well-being. Share with her what you were feeling concerned about [one concern at a time] and that you wanted to be proactive and see what possibilities are available. Share with her the information you gathered in a short, concise manner so as to not overwhelm or confuse. Paint the picture of what her day would be like with this support, remind her of the concerns she had already expressed to you. Focus on the benefits to her and how they address those concerns. Decide together what the next steps are. It may be to call for a consultation from the company and ask questions or to do a trial run.
 
Working together, gathering accurate information and providing opportunities for open, honest communication helps maintain a healthy relationship. If tables were turned, wouldn’t you want the same consideration?